Privacy Policy

Introduction and Overview

levriomaxona ("we", "our", or "us") is committed to protecting your privacy and ensuring transparency about how we collect, use, and safeguard your personal information. This Privacy Policy explains our practices regarding data collection and processing in connection with our financial forecasting services and educational resources.

By accessing our website at levriomaxona.com or using our services, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy. This policy applies to all visitors, users, and others who access or use our services.

We recognise the importance of your personal information and are bound by the Privacy Act 1988 (Commonwealth) and the Australian Privacy Principles. We take our privacy obligations seriously and have implemented comprehensive measures to protect your data.

Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us when you register for our services, contact us, or interact with our platform. This includes:

• Contact information such as name, email address, phone number, and postal address
• Professional information including company name, job title, and industry sector
• Financial information relevant to our forecasting services, such as business revenue data and financial goals
• Communication records when you contact our support team or participate in surveys
• Educational preferences and learning progress when using our training programs

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing behaviour:

• Technical data including IP address, browser type, operating system, and device information
• Usage analytics such as pages visited, time spent on site, and navigation patterns
• Location data (general geographic location based on IP address)
• Cookies and similar tracking technologies to enhance your experience

How We Use Your Information

We process your personal information for several legitimate business purposes, always ensuring we have an appropriate legal basis for such processing:

Purpose	Legal Basis	Data Types Used
Service delivery and customer support	Contract performance	Contact, professional, financial data
Account management and authentication	Contract performance	Contact information, login credentials
Educational program customisation	Legitimate interest	Learning preferences, progress data
Marketing and communications	Consent/Legitimate interest	Contact information, preferences
Website improvement and analytics	Legitimate interest	Usage data, technical information

We also use aggregated and anonymised data to improve our services, conduct research, and develop new features. This data cannot be used to identify you personally.

Data Sharing and Disclosure

Third-Party Service Providers

We work with carefully selected third-party providers who assist us in delivering our services. These providers include:

• Cloud hosting providers for data storage and website functionality
• Email service providers for communications and marketing
• Analytics providers to understand website usage and improve user experience
• Payment processors for secure transaction handling
• Customer relationship management platforms

All third-party providers are required to maintain appropriate security measures and use your information only for the specified purposes. We conduct due diligence on all providers and maintain written agreements governing their data processing activities.

Legal Requirements

We may disclose your personal information when required by law, court order, or regulatory authority. This includes compliance with tax obligations, anti-money laundering requirements, and other legal obligations applicable to financial services providers.

Your Privacy Rights

Access and Correction

You have the right to request access to the personal information we hold about you. You can also request correction of any inaccurate or outdated information. We will respond to such requests within 30 days and provide information in an accessible format.

Data Portability

Where technically feasible, you may request that we provide your personal information in a structured, commonly used format. This enables you to transfer your data to another service provider if desired.

Deletion and Restriction

You may request deletion of your personal information, subject to our legal obligations and legitimate business interests. You can also request that we restrict processing of your information in certain circumstances.

Marketing Communications

You can opt out of marketing communications at any time by using the unsubscribe link in our emails or contacting us directly. We will process opt-out requests within 5 business days.

Complaint Process

If you believe we have breached your privacy rights, you can lodge a complaint with us. We will investigate your complaint and respond within 30 days. If you are not satisfied with our response, you may complain to the Office of the Australian Information Commissioner.

Data Security Measures

We implement comprehensive security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction:

• Industry-standard encryption for data transmission and storage
• Regular security assessments and vulnerability testing
• Access controls and authentication protocols for staff
• Secure data centers with physical and environmental protections
• Regular backup procedures and disaster recovery planning
• Staff training on privacy and security best practices
• Incident response procedures for potential security breaches

While we implement robust security measures, no system is completely secure. We encourage you to use strong passwords and report any suspected security issues immediately.

Data Retention and Deletion

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and resolve disputes. Our retention periods are based on:

• Active account data: Retained while your account remains active
• Financial records: Retained for 7 years after account closure (tax compliance)
• Marketing communications: Until you unsubscribe or 3 years of inactivity
• Support communications: 2 years after case resolution
• Website analytics: Anonymised after 26 months

When information is no longer required, we securely delete or anonymise it using industry-standard methods. Backup copies are deleted according to our regular backup rotation schedule.

International Data Transfers

Some of our service providers are located outside Australia, including in the United States and European Union. When we transfer your personal information internationally, we ensure appropriate safeguards are in place:

• Standard contractual clauses approved by relevant data protection authorities
• Adequacy decisions recognising equivalent privacy protections
• Certification under recognised privacy frameworks
• Explicit consent where required by law

We regularly review our international transfer arrangements to ensure they provide adequate protection for your personal information.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and provide personalised content. We use different types of cookies:

• Essential cookies: Required for basic website functionality and security
• Performance cookies: Help us understand how visitors interact with our site
• Functionality cookies: Remember your preferences and personalise your experience
• Marketing cookies: Used to deliver relevant advertising and measure campaign effectiveness

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect website functionality. Our cookie policy provides detailed information about the specific cookies we use and their purposes.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can delete such information.

Educational institutions using our services for students under 18 must ensure appropriate consent mechanisms are in place and that they act as the primary contact for privacy-related matters.

Privacy Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or business operations. We will notify you of material changes through:

• Email notification to registered users
• Prominent notice on our website
• Updated effective date at the top of this policy

We encourage you to review this Privacy Policy regularly to stay informed about our privacy practices. Continued use of our services after policy updates constitutes acceptance of the revised terms.